University Lending Group will continue to provide superior customer service to its clients and business partners during these unprecedented times.
University Lending offices are currently closed to the public in order to practice social distancing in hopes of preventing the spread the Covid 19 virus. Our clients and business partners’ health and safety are of paramount importance, therefore appointments must be made in advance should anyone need to visit our offices. University Lending associates are well equipped to work remotely so the same outstanding service you have come to enjoy from University Lending Group will not change.
With the news of the Coronavirus being top of mind on almost any news or social media channel, we feel it is important to update you on the current steps being taken to protect our employees, clients, business partners, as well as their families and the communities where we work and reside.
We are closely monitoring the daily developments and have raised awareness among employees on the best practices to prevent the spread of respiratory diseases, as outlined by the Centers for Disease Control and Prevention (CDC). Best practices include staying home when they are sick, regularly cleaning and disinfecting frequently touched surfaces, and washing our hands regularly.
With online processes already in place, University Lending Group is able to transition to a fully remote operation, if required. As of this time, many of our team members have been equipped to work effectively from home so that we can continue to serve you with the level of service you have come to expect from ULG. If you feel you need to meet with one of our team members, please reach out to them directly so they can assess your need and offer the best solution to maintain our social distancing practices.
We appreciate your patience and understanding as we work to meet the requirements that are changing daily to protect our communities and those we love.
Rory Ballard, President